Data training teaches your Voicebot about your business, so that it is able to build on that information and grow into a highly effective communication tool.
There is a spectrum of voicebot capabilities, from simple rule-based bots, to those using machine learning in a variety of features depending on the complexity of your business’s needs.
Conversation Automation works well in applications such as contact centers, healthcare, e-commerce, travel, and education. The bot is able to provide information to the customer using data from a customer's past interactions, and the customer ...
Many people prefer the conversational style of interaction with a Voicebot. Voicebots are well suited to applications where the user may be driving or otherwise multi-tasking.
A Voicebot is a Chatbot that interacts exclusively using voice, while Chatbot is a more generic name for programmed communications using voice or text.