A Voicebot is a Chatbot that interacts exclusively using voice, while Chatbot is a more generic name for programmed communications using voice or text.
There is a spectrum of chatbot capabilities, from simple rule-based bots, to those using machine learning in a variety of features depending on the complexity of your business’s needs.
Data training teaches your Voicebot about your business, so that it is able to build on that information and grow into a highly effective communication tool.
There is a spectrum of voicebot capabilities, from simple rule-based bots, to those using machine learning in a variety of features depending on the complexity of your business’s needs.