Westfax Cloud Faxing
Is there a Port Authorization form needed?
You need to fill out a Port Authorization form and it must be 100% accurate or it will be denied. Here is the link to the WestFax port form. https://www.newwavetech.com/vsWestFax_reseller_application.asp Here is a link for the video of completing ...
Is there a cost of transferring a fax line?
So there is a $20 MSRP port change fee per line.
What type of subscription plans are offered?
Annually or with NewWave and WestFax Approval Quarterly Billing. Now you could offer the client any method of payments, but we currently support annual or quarterly. As far as plan subscription is, $40.00 per month plus $4.00 per month per number - ...
Are there trials offered on the software?
Absolutely, we do this often. We can provide User credentials, an actual Fax number, provide them 1-20 pages for sending and receiving to this number we provide. We will need the client's name, email address, phone number, website, users first and ...
Are there monthly or annual subscription options?
Quarterly with NewWave and WestFax approval first, or annually.
Is there a set up/Onboarding fee for the software?
Yes, $20.00 per fax line for porting - MSRP - SSO / AD Sync 1time fees. Customer portal setup and recurring fees we can discuss when we go over our pricing with you.
How do we order the service?
Order through NewWave
Is there a trial of the platform?
Yes
What is the cancellation policy of the platform?
60 day's notice
What are the support options for the platform?
24/7 support by phone and email included in the pricing
How can we demonstrate the platform?
Schedule a demo, we can provide you with a demo account for demos and training.
Are there any current API's established for other SAAS solutions such as CRM or ERP?
We are integrated with a ton of applications, EMR’s, EPIC Orchard, Meditech, Cerner. I have done 3 EMR integrations and the calls lasted about 20 mins. Our API is EASY and usually the client’s programmer reviews our rest API’s and handles everything. ...
There is a cancellation policy for Westfax.
Yes, Westfax offers cancellation with 60 days' notice
Cost of setup/onboarding fee for Westfax software.
Yes, there is a $20 per fax line for porting and SSO/AD sync 1 time fees which vary.
Free trials for Westfax.
Absolutely! Westfax will provide user credentials, a fax number and up to 200 pages to send/receive.
Subscription plans that Westfax offers.
Westfax offers Annual or Quarterly billing.
Different pricing of the Westfax service.
The cost is based on how many fax numbers and how many inbound/outbound pages are completed. Westfax offers subscription based pricing for large volume, however, we do offer competitive per page pricing.